Your Cart

Export with us

This section is meant to address any questions of customers not located within US

Question1: Do you ship internationally?

Answer: Over the past 7 years we have had our products ship to Europe, Asia, South America, Africa & Australia. We also understand challenges that are unique to countries with complex import laws.

Question2: How do you make sure the microscope I am about to purchase will arrive safely?

Answer: We have extensive experiance shipping high value large instruments. All larger microscopes are fully crated in the ISPM-15 certified sturdy wooden crates. Everything is either braced or properly boxed for a safe journey.  Here you may see images of how your microscope will be packed. 

Link: How we pack

Question3: Which shipping method do you use for international microscope shipments?

Answer: Almost all international shipments travel via Air Freight, this assures quicker and safer delivery. We may only use Ocean shipments on very large items. 

Question4: Who is responsible for duties and VAT (other local tax) in my country?

Answer: Duties and VAT (or other local taxes) are a responsibility of the customer. We ship under the following Incoterms (DAP or CIF/CIP) for shipments organized by us and EXW for any shipments where shipping is being handled by the customer.

Question5: Will I know ahead of time the cost of shipping?

Answer: Absolutely, you will receive crating and shipping costs as part of your quote.

We have safely arranged many high value international shipments, so be sure you are in good hands.  If you are left with any unanswered questions please reach out to our team and we will get you the answers you are looking for.